Terms of service
Last updated: October 19, 2026
These Terms and Conditions govern your use of the SP Performance website and your purchases from SP Performance. By using this website or placing an order, you agree to these Terms. If you do not agree, do not use the website.
Who we are
SP Performance designs and engineers brake rotors and brake pads in the USA. Our rotors ship from Indiana and our pads ship from Virginia. Our address is 17999 Kelly Bird Dr., Lawrenceburg, IN 47025.
Eligibility
You must be at least 18 years old to purchase from this website. By placing an order, you confirm that you can enter into a binding agreement.
Product use and installation
Brake components must be installed correctly. We strongly recommend installation by a qualified automotive professional. Improper installation, misuse, racing, or off-road use can cause vehicle damage, personal injury, or death. SP Performance is not responsible for damage that results from improper installation or misuse. Some products are intended for performance or off-road use only, as stated on the product page. You are responsible for complying with all federal, state, and local laws that apply to your vehicle and your use of a product.
Orders, pricing, and availability
All prices are in U.S. dollars. We may change prices or availability at any time. We may correct pricing, typographical, or listing errors. We may cancel or refuse any order. An order is accepted when it ships.
We ship to all U.S. states, including Alaska, Hawaii, and Puerto Rico. We do not ship to APO or FPO addresses, PO boxes, or international destinations.
Shipping
Shipping is free on all U.S. orders. Rotors are built to order and ship within four business days. Pads ship within one business day. These are general guidelines, not guaranteed delivery dates.
Rotors and pads ship from different locations. They may arrive separately, with separate tracking numbers. For expedited handling, contact SP Performance before you order to review your options.
SP Performance is not responsible for delays caused by carriers, weather, or other events outside our control. Risk of loss passes to you when the order is delivered to the shipping carrier.
Returns and refunds
Returns are accepted within 30 days of purchase. A 20% restocking fee applies. Installed, used, or modified brake components are generally not eligible for return.
Defect reports must be submitted within 72 hours. Refunds are issued 7 to 10 business days after we inspect the returned part. To start a return or warranty claim, email customerservice@sp-performance.com or call 833-456-9747.
Warranty
SP Performance brake rotors carry a 12-month or 12,000-mile warranty under normal street use. The warranty covers the original purchaser. Read the full warranty terms and exclusions before you file a claim.
Except for the warranty above, all products are provided as is. To the fullest extent permitted by law, SP Performance disclaims all other express or implied warranties, including warranties of merchantability and fitness for a particular purpose.
Limitation of liability
To the fullest extent permitted by law, SP Performance is not liable for indirect, incidental, consequential, or special damages. This includes vehicle damage, loss of use, loss of profits, and personal injury. Our total liability for any claim will not exceed the amount you paid for the product that gave rise to the claim.
Intellectual property
All website content, including text, images, logos, product designs, and branding, belongs to SP Performance or its licensors. Do not copy, reproduce, or use it without prior written permission.
Acceptable use
You agree not to use this website for unlawful purposes, gain unauthorized access to our systems or data, interfere with the website’s function or security, or provide false or misleading information.
Indemnification
You agree to indemnify and hold SP Performance harmless from any claims, damages, losses, or expenses that arise from your use of the website, your misuse of our products, or your violation of these Terms.
Governing law
These Terms are governed by the laws of the State of Indiana, without regard to conflict of law principles. Legal actions must be brought in the state or federal courts located in Indiana.
Changes to these Terms
We may update these Terms at any time. Changes take effect when posted. Continued use of the website means you accept the updated Terms.
Severability
If a court finds any part of these Terms unenforceable, the remaining parts stay in full effect.
Contact
For questions about these Terms, email info@sp-performance.com or call 833-456-9747. Our hours are 8AM to 4PM EST, Monday to Friday.
For returns, RMA requests, and warranty claims, email customerservice@sp-performance.com.
Frequently asked questions
Do you ship outside the United States?
No. We ship to all U.S. states, including Alaska, Hawaii, and Puerto Rico. We do not ship to APO or FPO addresses, PO boxes, or international destinations.
Is shipping free?
Yes. Shipping is free on all U.S. orders. Rotors and pads may arrive in separate shipments with separate tracking numbers.
How long do refunds take?
Refunds are issued 7 to 10 business days after we inspect the returned part. Returns must be made within 30 days of purchase and are subject to a 20% restocking fee.
Can I return a brake rotor I already installed?
Installed, used, or modified brake components are generally not eligible for return.
For more answers, visit our Frequently Asked Questions page.